We are unable to deliver to some postcode areas. If when you place your postcode in the delivery section of the checkout and the only option shown for delivery is Click & Collect. This means that we do not deliver to that area specifically. If this is the case then please Contact Us Directly and we may be able to assist you further.

This Product and Product Range is Delivered Directly to you by our Pallet Network Partners. We also offer Click & Collect from our Depot in Maidstone, Kent. ME14 3EH.

We currently offer a Economy Delivery Service which takes around 3 Working Days.

The Materials are Delivered to your location using a Courier Network Pallet Service. The Materials can be unloaded by yourself or by the Vehicles Tail Lift and Pallet Truck to the Kerbside Only. 

Please Note that this Product Range contains Heavy, Long and Hazardous Materials.
Any damages or Missing items need to be marked on the delivery note and reported to us with in 24 hours of the Delivery Day.

You will be required to be in attendance for the delivery and a signature will be required.

If no one is available to accept the delivery this may mean the materials are not delivered. This will count as a failed delivery. One further delivery attempt will be attempted. 

Any further failed deliveries after the second attempt will incur additional charges and these will need to be paid for in full prior to another delivery attempt being organised or made. This may also mean that your materials are returned to the depot.
If the materials are returned to depot because of a failed delivery and you require a refund. A restocking charge will apply and any delivery costs cannot be returned as part of the refund.

For further information or clarification please Contact Us directly. 

Important Points About Memtec Products Returns Policy:

• How to Request Returns: To return any Memtec product, you must send a request to info@southernroofingltd.co.uk. This ensures that your return is handled efficiently, and we can keep a record of our communication with you.
• Who Covers Return Costs: You are responsible for arranging and paying for the return of items. Please note that Southern Roofing Supplies is not responsible for items while they are in transit; this remains your responsibility.
• Condition of Returned Items: To be eligible for a return, the items must be in a condition suitable for resale and must not have been used. This means the product's packaging should be intact, and the product label should be in place. If it's adhesive, the tin or container must not have been opened, and the item should be free from contamination.
• Submitting Photos: We kindly ask that you provide photos of the items you want to return. We need these photos to assess the condition of the products and ensure they match the condition when you received them.
• Credit Note Value: When we accept your return, we will provide you with a credit note. This credit note will have a value based on the cost price of the product, minus a 15% deduction for restocking fee`s and original delivery transport costs which are non-refundable. You need to agree to this value in advance.
• Final Inspection: After we receive the physical stock at Southern Roofing Supplies, we will conduct a further inspection. This step is taken to make sure the returned items match the agreed-upon condition.

We understand that handling returns promptly is essential, and we are committed to providing you with the best customer service. For all return-related communications, please contact us at info@southernroofingltd.co.uk.

• Material:
  Polyurethane Membrane Adhesive
• Size:
  20Ltr
• Brand:
  Memtec Ltd
• Product Code:
  2088
• Weight:
  22kg